Conflict Resolution Training

Practice the conversations you’ve been putting off

I help managers and teams practice how to raise a concern, listen when perspectives differ, and agree on what happens next. We work with situations your team will recognize, from giving difficult feedback to addressing a disagreement that keeps resurfacing.

Difficult Conversations for Leaders

Think of a conversation you’ve been putting off. Maybe a colleague keeps missing a handoff, a team member pushes back on feedback, or a meeting ended with everyone hearing a different decision. In this workshop, you’ll plan how to start, rehearse what you want to say, and try again with feedback.

  1. Find the words to begin. Describe what happened, explain why it matters, and invite the other person to share what they saw.
  2. Stay open when it gets hard. Practice responding when someone gets defensive, goes quiet, or sees the situation differently.
  3. Agree on a next step. Close by naming what each person will do and when you’ll check in again.

Bring this workshop to your team

Tell me who would attend and what kinds of conversations they’re facing. We can talk through what would be useful for your group and choose practice scenarios that fit their work.

Let’s talk about what’s happening

Whether you’re preparing for a difficult conversation, working through a disagreement, or looking for training, tell me a little about what brought you here. We can talk through what kind of support might help.